Delivery
All shipping is tracked, with an approximate local delivery time of 2-3 business days. Due to COVID-19, you may experience delays on delivery times – please check your tracking information. Tracking information will be available upon dispatch of your order. You will receive your tracking number via the email you placed your order through. Please check your junk/spam folder in case you’re unable to find your dispatch email.
| Shipping Method | Cost | Approx. Delivery Time |
| Australia Post: Domestic Shipping |
$4.95 AUD Free over $80 AUD |
3-5 Days |
| Australia Post: Express Shipping |
$9.95 AUD Free over $175 AUD |
1-2 Days |
| New Zealand: DHL Standard This will be delivered by DHL's local delivery partner |
$10 AUD Free on orders over $125 AUD |
4-6 Days |
| New Zealand: DHL Express |
$27.50 AUD Flat Rate Free on orders over $200 AUD |
1-2 Days |
| USA / Canada: DHL Standard This will be delivered by DHL's local delivery partner |
$16.50 AUD Free on orders over $165 AUD |
6-10 Days |
| USA / Canada: DHL Express |
$45 AUD Flat Rate Free on orders over $275 AUD |
2-5 Days |
| Remote Area: DHL Express International |
$45 AUD Flat Rate |
3-5 Days |
International orders may incur import duties and taxes, these are payable by the customer. Please contact your local customs office for more information, to see if this is applicable to your destination. Parcels sent that have their customs and duties taxes refused will be returned to sender and refunded less delivery & cost of return to our warehouse.
Please note that all shipping methods as listed above are an estimated time of delivery* and we are not responsible for any delays experienced by the couriers when delivering your Parcel. The shipping aspect of your order is a seperate service from Intus Apparel and we reserve the right to not issue a refund on orders if packages are experiencing delays.
We are not liable for any losses incurred during any natural disasters (inclusive of, but not limited to floods, fires, tornados), terrorist attacks or threats of terrorism, customs service strikes/postal service strikes, civil conflict, riots, invasions or occupancy, extreme weather conditions, or failure of telecommunication networks.